CONTACT US
We’re here to help you — whether it’s about your order, product questions, or just saying hi 👋
At Velmine, we believe in real support, fast responses, and making sure every customer feels valued.
📩 Email Support
The fastest way to reach us is by email:
support@velmine.com
We typically reply within 24–48 hours (Monday–Friday).
🛒 Order Questions
Please include your order number and full name in your message so we can assist you quickly. If you’re contacting us about shipping or returns, attach photos or tracking info if possible.